Support
How can we help?
Answers to common questions, or reach our team directly.
Frequently asked questions
How do I sign in to Unestra?
Go to app.getunestra.com/login and sign in with the email and password your organization administrator set up for you.
I forgot my password. How do I reset it?
On the sign-in page, select "Forgot password?" and enter your email address. You'll receive a password reset link by email.
How do I install the desktop application?
Visit the Downloads page, choose Windows or macOS, and run the installer. See that page for step-by-step installation instructions for each platform.
I'm an organization administrator — how do I invite members?
From your organization dashboard, go to Members and use the invite option to send a member their own login. Members can also be invited to the mobile app separately.
How do I use the member mobile app?
Members receive an email invitation with a link to set up mobile access. Once set up, members can check dues status, report payments, view announcements, and check in to events by QR code.
Can I switch between multiple organizations?
If you belong to more than one organization on Unestra, you can switch between them from the organization selector after signing in.
How do I contact support?
Email support@getunestra.com and we'll get back to you. You can also use the contact form below.
Where do I report a security concern?
Please email security@getunestra.com directly rather than filing a public report. See our Security page for details.
Contact
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